At RARA Driving School Ltd (“we,” “us,” “our”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.raradrivingschool.co.uk or use our services.
By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access or use our services.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Name, address, email address, and phone number.
- Date of birth and driving license details.
- Payment information (e.g., credit/debit card details) for processing bookings.
- Details of your driving lessons, test bookings, and progress.
Technical Information
- IP address, browser type, operating system, and device information.
- Cookies and usage data to improve your experience on our website.
Other Information
- Feedback, reviews, and survey responses.
- Correspondence with us via email, phone, or social media.
2. How We Use Your Information
We use your information for the following purposes:
- To provide and manage your driving lessons and test bookings.
- To process payments and send booking confirmations.
- To communicate with you about your lessons, bookings, or inquiries.
- To improve our website, services, and customer experience.
- To send promotional offers, updates, and newsletters (if you have opted in).
- To comply with legal obligations and resolve disputes.
3. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
- With driving instructorsassociated with RARA Driving School Ltd to provide your lessons.
- With payment processorsto complete transactions.
- With DVSA (Driver and Vehicle Standards Agency)for test bookings and related purposes.
- With marketing platforms(if you have opted in) to send promotional materials.
- When required by law or to protect our rights, property, or safety.
4. Data Security
We take the security of your information seriously and implement appropriate technical and organizational measures to protect it. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
Under data protection laws, you have the following rights:
- Access:Request a copy of the personal information we hold about you.
- Correction:Request corrections to inaccurate or incomplete information.
- Deletion:Request deletion of your personal information under certain conditions.
- Restriction:Request restriction of processing your information.
- Objection:Object to the processing of your information for marketing or other purposes.
- Data Portability:Request transfer of your data to another service provider.
To exercise these rights, please contact us at [insert email address].
6. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us analyze website traffic and remember your preferences. You can disable cookies in your browser settings, but this may affect your experience on our website.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before providing any personal information.
8. Children’s Privacy
Our services are not intended for individuals under the age of 17. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
RARA Driving School Ltd
Email: info@raradrivingschool.co.uk
Phone: (+44) 0333 772 7265
Address: 167-169,
Great Portland St,
London, W1W 5PF,
United Kingdom